About the role

Reporting to the Manager, Examinations, primary objective of the role, under the oversight of the Examinations Manager, is to coordinate the planning, logistics and delivery of online and practical exams.

• Manage timelines, communication and documentation to support the coordination and delivery of all RACS examinations and exam related activities to ensure a high standard of service delivery.
• Provide systems and process oversight and support during the preparation and delivery of all examinations.
• Provide technical/application support to the Examinations Committee and Court of Examiners during the preparation and delivery of the examinations.
• Assist in systems and applications testing (UAT).
• Develops, maintains and supports quality control processes and practices for examination delivery.
• Attend examinations to provide support and assistance to all stakeholders including examiners and candidates. Duties would include being able to troubleshoot system issues that may occur during the examination.
• Prepare and dispatch examination material i.e. written papers, medical equipment, for examinations. Set up of written and clinical examinations for delivery including set up of electronic devices for tablet marking.
• Identify areas for development and work with the examiners and Committees to ensure the examinations remain of a high standard.

Skills and experience

You will have experience in coordinating and managing events in a fast paced environment. You will also have the ability to prioritise a diverse workload and multi-task with a strong ability to manage conflicting deadlines and work under pressure efficiently.

• Substantial administration experience within a complex, professional environment.
• Strong interpersonal skills including confidentiality, tact and discretion and experience in dealing with people of diverse backgrounds and seniority.
• Demonstrated attention to detail and accuracy with analytical and problem-solving skills.
• Self-motivation with the capacity to act with initiative and to enthusiastically work as part of a team.
• Excellent written and verbal communication skills to confidently communicate with stakeholders at all levels.

Benefits

At our organisation, we are proud to have a positive impact on improving health outcomes in the community. Our people are especially important to us, we treat everyone fairly and are mindful of our colleagues and their wellbeing. Working at RACS, you will thrive in our environment where we recognise that we are all one team. Our employees are at their best when they have balance in their lives, so by joining our team you will have:

• flexibility to combine working from home with time spent in the office
• RACS Professional Development Framework (Grow at RACS)
• access to a wellbeing app
• annual wellbeing reimbursement
• additional, gifted leave at the end of the year
• access to online learning portal THRIVE with a catalogue of 89,000+ courses
• access to an Employee Assistance Program which includes counselling for personal and work-related issues, support for family members, legal support, career development and planning, nutrition & lifestyle advice as well as financial counselling

We genuinely care about our employees’ health and wellbeing and encourage our people to bring their whole selves to work.

About the company

The Royal Australasian College of Surgeons (RACS) is a not for profit, membership-based organisation leading the way in surgical performance, professionalism and patient care in Australia and New Zealand.

With service to our members at the forefront of our business, we support ongoing learning and development for our surgical workforce of more than 7,000 surgeons and 1,300 surgical trainees and Specialist International Medical Graduates. 

RACS is on an exciting journey to transform the way our members engage with us by making improvements across many aspects of the College - from learning and development to technology and governance. We are focusing on collaboration and innovation to better serve our members and to enhance the contribution of surgeons to the community.

How to apply?

To apply for this role please submit your application by clicking on the “Apply Now’ button to submit a cover letter, resume and answer the outlined selection criteria.

We will be reviewing and progressing applications as they are received so please do not delay submitting your application.

Enquiries can be directed to careers@surgeons.org however applications emailed to this address will not be accepted.   

RACS is committed to supporting diversity and inclusion in our workforce. The Royal Australasian College of Surgeons (RACS) recognises Aboriginal and Torres Strait Island people as the traditional landowners of Australia and Māori as the tangata whenua (people of the land) of Aotearoa New Zealand. We are committed to creating employment opportunities for Aboriginal and Torres Strait Islanders and Māori and building an environment that is inclusive, culturally safe and appropriate.

In this role you will be responsible for a range of administration and operations in the Victorian office. The role will provide secretariat support to the Victorian State Committees, support the delivery of events to engage members, junior doctors and medical students and contribute to effective communication to our stakeholders, including newsletters and web content.

• Provide excellent customer service to our Fellows, Trainees and Specialist International Medical Graduates (SIMG’s) answer member and other enquiries, resolve matters where possible or refer onto other staff
• Assist in the preparation and management of events and activities

This role is based on a part time basis .7 FTE.

Skills and Experience

• Preferable experience working with member-based organisation / not for profit
• Experience in supporting committees, including drafting of agenda and minute taking.
• Sound verbal communication skills with the ability to communicate clearly and confidently
• Excellent time management and organisation skills, including ability to effectively prioritise work and to work under pressure
• Ability to work with minimal supervision
• After hours work will be a requirement of this position. Arrangements and approvals for these arrangements are done in discussions with the Manager

Benefits

At our organisation, we are proud to have a positive impact on improving health outcomes in the community. Our people are especially important to us, we treat everyone fairly and are mindful of our colleagues and their wellbeing. Working at RACS, you will thrive in our environment where we recognise that we are all one team. Our employees are at their best when they have balance in their lives, so by joining our team you will have:

• flexibility to combine working from home with time spent in the office
• RACS Professional Development Framework (Grow at RACS)
• Access to a wellbeing app
• annual wellbeing reimbursement
• additional, gifted leave at the end of the year
• access to online learning portal THRIVE with a catalogue of 89,000+ courses
• access to an Employee Assistance Program which includes counselling for personal and work-related issues, support for family members, legal support, career development and planning, nutrition & lifestyle advice as well as financial counselling 

We genuinely care about our employees’ health and wellbeing and encourage our people to bring their whole selves to work.

About the role

Manage the day-to-day operations of the BQA to deliver an efficient and effective BQA Program, including:

• Management of staff including day to day liaison and assistance with problem resolution, performance management, training and mentoring to achieve agreed KPIs and undertaking recruitment activities when required.
• Work closely with the Manager, Surgical Audit to ensure that all tasks and projects are delivered on time and to ensure seamless alignment across the Surgical Audit department.
• Establish and build strong relationships with stakeholders and Committee members.
• Coordinate the provision of secretariat support to the BQA Committee
• Contribute to the management of the BQA budget in accordance with RACS policies and procedures.

This role is part-time 0.6 FTE (22.5 hours) and contract role until Dec 2024.

Skills and experience:

This role is for an experienced project lead who can demonstrate:

• Proven ability to work autonomously and to strict deadlines but to also contribute effectively as a team member within a multidisciplinary team environment
• Proven ability to build rapport, negotiate and maintain effective relations with key stakeholders and work collaboratively with a wide range of people
• Proven critical thinking and problem-solving skills
• Exceptional written and verbal communication, interpersonal and presentation skills, and an ability to apply these skills to a variety of stakeholders
• Experience working with complex datasets and the ability to write queries for databases

 Benefits

At RACS, we are proud to have a positive impact on improving health outcomes in the community. Our people are especially important to us, we treat everyone fairly and are mindful of our colleagues and their wellbeing. Working at RACS, you will thrive in our environment where we recognise that we are all one team. Our employees are at their best when they have balance in their lives, so by joining our team you will have:

• flexibility to combine working from home with time spent in the office.
• RACS Professional Development Framework (Grow at RACS)
• Access to a wellbeing app
• annual wellbeing reimbursement
• additional, gifted leave at the end of the year
• access to online learning portal THRIVE with a catalogue of 89,000+ courses.
• access to an Employee Assistance Program which includes counselling for personal and work-related issues, support for family members, legal support, career development and planning, nutrition & lifestyle advice as well as financial counselling.

We genuinely care about our employees’ health and wellbeing and encourage our people to bring their whole selves to work.

About the company

The Royal Australasian College of Surgeons (RACS) is a not for profit, membership-based organisation leading the way in surgical performance, professionalism and patient care in Australia and New Zealand.

With service to our members at the forefront of our business, we support ongoing learning and development for our surgical workforce of more than 7,000 surgeons and 1,300 surgical trainees and Specialist International Medical Graduates. 

RACS is on an exciting journey to transform the way our members engage with us by making improvements across many aspects of the College - from learning and development to technology and governance. We are focusing on collaboration and innovation to better serve our members and to enhance the contribution of surgeons to the community.

How to apply?

To apply for this role please submit your application by clicking on the “Apply Now’ button to submit a cover letter, resume and answer the outlined selection criteria.

We will be reviewing and progressing applications as they are received so please do not delay submitting your application.

Enquiries can be directed to careers@surgeons.org however applications emailed to this address will not be accepted.   

RACS is committed to supporting diversity and inclusion in our workforce. The Royal Australasian College of Surgeons (RACS) recognises Aboriginal and Torres Strait Island people as the traditional landowners of Australia and Māori as the tangata whenua (people of the land) of Aotearoa New Zealand. We are committed to creating employment opportunities for Aboriginal and Torres Strait Islanders and Māori and building an environment that is inclusive, culturally safe and appropriate.